Bank of China (Sydney):
Case Study for Financial Services Industry

The Challenge

Bank of China (Sydney) aims to minimize its paper trail in daily operations, citing inefficiency and unreliability. The bank is also looking to rapidly scale its business, recognizing that digital transformation and automation of business processes among teams is the most efficient pathway to growth.

The Solution

With the Business Process Management system (previously known as Office Automation system), all paper forms and manual work will be digitalized and automated to increase efficiency. It will also enable a reliable document management system for client information storage and file management without leaving a paper trail. This will allow the management team to view important information in real time. Similarly, repetitive manual work and processes are minimized. Users are also able to work remotely with the BPM mobile app and share information immediately. It also enables a secure and reliable backup solution. 

• A complete retail industry suite solution that helps to promote organizational performances.
• The new era technology which enables customers to adapt to the business change and rapid development.

• With the trustworthy history, Yonyou is recognized by the public as one of the international industry leaders.