Bank of China (Sydney) - Case Study for Financial Services Industry

中国银行

公司介绍

中国银行有限公司悉尼分行成立于1942年，是第一家在澳大利亚开展业务的中国银行。自1985年在澳大利亚恢复银行业务以来，中国银行（包括中国银行有限公司和中国银行（澳大利亚）有限公司）一直致力于促进澳中贸易和经济关系。基于数十年的本地市场金融经验和专业知识，中国银行已经建立了一个快速、高效的全球服务网络，提供多样化的金融产品。中国银行提供全面的金融产品，是迄今为止在澳大利亚经营的唯一一家同时拥有零售和批发客户执照的中国银行。

项目背景

中国银行（悉尼）计划减少日常业务操作中的纸质记录，因为它效率低下且不可靠。他们还计划迅速扩大业务规模，而数字化是最有效的方式，因为它推动了团队之间的自动化业务流程。

解决方案

有了业务流程管理系统（以前称为办公自动化系统），所有的纸质表格和手工作业将被数字化和自动化，以提高效率。它还将实现一个可靠的文件管理系统，用于客户信息存储和文件管理，而不会留下纸质痕迹。这将使管理团队能够实时查看重要信息。同样，重复性的手工工作和流程也被降到了最低。用户也能够通过BPM移动应用程序进行远程工作，并立即分享信息。它还能实现安全可靠的备份解决方案。

(English) Industry

(English) Financial Services

(English) Region

(English) Oceania

(English) Company Size

(English) 50+

(English) The Challenge

(English)

Bank of China (Sydney) Advances Towards Efficiency with Digital Transformation and Automation Goals

Bank of China (Sydney) aims to minimize its paper trail in daily operations, citing inefficiency and unreliability. The bank is also looking to rapidly scale its business, recognizing that digital transformation and automation of business processes among teams is the most efficient pathway to growth.

(English) The Solution

(English)

Revolutionizing Operations: Business Process Management System Automates and Secures Workflow

With the Business Process Management system (previously known as Office Automation system), all paper forms and manual work will be digitalized and automated to increase efficiency. It will also enable a reliable document management system for client information storage and file management without leaving a paper trail. This will allow the management team to view important information in real time. Similarly, repetitive manual work and processes are minimized. Users are also able to work remotely with the BPM mobile app and share information immediately. It also enables a secure and reliable backup solution.

(English)

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