About Us

(English) China Merchants Energy Shipping:
Ship chartering, ship building/repair supervision, marine service/offshore, and marine products trading







使用用友机器人流程自动化(RPA) + 企业资源规划(ERP)和人工智能(AI)的组合,新加坡明华能够满足其业务目标和管理需求。随着它通过在线业务模式继续扩展,以获得新的销售渠道,该系统提供了业务分析和客户映射旅程所需的更多洞察力。有了RPA+AI功能,重复性的工作使用机器人完成,因此员工可以将注意力集中在其他任务上。生产率总体上至少提高了50%。

(English) Industry

(English) Marine

(English) Region

(English) Singapore,SEA

(English) Company Size

(English) 50+

(English) The Challenge


Heavy Reliance on Manual Admin Process

Ming Wah Singapore wanted to expand its business offering by developing an online model to tap on new sales channels and to enhance its customer experience journey. While the existing information system has the functions needed to operate, it was not able to keep up with the company’s plans to digitize its business and reduce manual operations. Ming Wah Singapore receives a large number of requests from clients. These requests do not follow a standardized template, so employees have to manually key in the requests into the system. 

(English) Our Solution 


Boost Productivity with Integrated Innovative Technologies

Using a combination of yonyou Robotic Process Automation (RPA) + Enterprise Resource Planning (ERP) and Artificial Intelligence (AI), Ming Wah Singapore was able to meet its business goals and management needs. As it continues to expand through an online business model to acquire new sales channels, the system provides more insights needed for business analysis and customer mapping journey. With the RPA + AI feature, repetitive work is done using bots, so staff can focus their attention on other tasks. Productivity was increased by at least 50% overall. 


Why Yonyou

  • A complete retail industry suite solution that helps to promote organizational performances.
  • The new era technology which enables customers to adapt to the business change and rapid development.
  • With the trustworthy history, Yonyou is recognized by the public as one of the international industry leaders.