Bank of Communications Targets Global Expansion: Seeks Solution for Scalability and Data Management Issues
Project Background: As the Bank of Communications sought to broaden its global presence, it identified significant scalability issues with its current operations, largely due to extensive manual data entry. The risk of compromised data accuracy and hygiene loomed, with a lack of real-time information transmission across business units and stakeholders. Additionally, the use of non-standardized, hardcopy forms led to inconsistencies and potential misplacement during transfers. This presented challenges in maintaining organized, standardized records and adhering to uniform SOPs across various city branches. The bank recognized the need for a streamlined, digital solution to address these operational inefficiencies.
Yonyou Solution Transforms BoCom Operations: Standardizing and Digitizing for Unified Business Management
The Yonyou Business Process Management solution, formerly known as Office Automation, revolutionized tracking and monitoring of business processes through web and mobile platforms. It facilitated the Bank of Communications’ transition to standardized, digitized forms across all units, ensuring data was consolidated into a single, unified database. Additionally, it provided the management team with the capability to customize system access rights, enhancing control and security. This transformation led to more streamlined, efficient, and secure operations.