In this article, you will learn more about how Sysma Holdings Limited digitalized the approval process for claims, payments, and subcontract management.
About Sysma Holdings Limited
Sysma Holdings Limited had its humble beginnings in 1986 as a small construction company. The company later grew to become a Group and was listed 26 years later, in August 2012. Today, we continue to follow the same principles on which Sysma was built – honesty, integrity, expertise, professionalism, and attention to detail.
Sysma diverse portfolio spans many industries with more than 300 building projects including residential, commercial, industrial, institutional, heritage and conservation, and educational institutions.
Industry
Construction
Region
Singapore, SEA
Company Size
50+
The Challenge
Streamlining Construction – Manual Claims and Data Inefficiencies
Sysma Holdings faced significant operational inefficiencies due to the manual recording of progress claims and subcontractor payments.
The process was time-consuming and prone to errors, making it difficult to maintain accurate records or perform meaningful data analysis.
Payments had to be manually tagged to specific codes, involving multiple stakeholders, which caused delays and increased the risk of mistakes.
Project summaries, budgets, and approvals relied heavily on manual input, limiting visibility into project performance and slowing down decision-making.
The QS and finance teams spent hours on repetitive tasks, reducing their capacity to focus on strategic project planning and other value-added activities.
These challenges highlighted the need for a centralized, automated system to improve efficiency, ensure accuracy, and provide real-time insights across all projects.
The Solution
Sysma’s Workflow Revolution: Yonyou’s Digital Approval Process Accelerates Claims and Payments
Yonyou implemented a digital approval and workflow system tailored to Sysma’s business operations, transforming the way progress claims and payments were processed:
Automated form completion for progress claims and subcontractor payments, reducing manual input and minimizing errors.
Standardized subcontractor processes, enabling the company to handle different scenarios efficiently and provide ready-to-use templates for subcontractors.
Integrated data directly into the finance system, ensuring real-time financial reporting, enhanced budgeting, and better expense monitoring.
Management gained accurate insights to make informed, timely decisions, improving operational control across projects.
With the digital solution in place:
The QS team can focus on high-value project tasks rather than repetitive manual entries.
Managers can approve any part of the process on the go via mobile apps, access reports efficiently, and track financial and operational data in real time.
Errors are significantly reduced, workflows are streamlined, and approvals are expedited, enabling the company to scale operations confidently while maintaining control over financial processes.
By digitalizing the claims and payment workflow, Sysma has increased efficiency, improved financial transparency, and empowered project teams to concentrate on delivering projects successfully.
