On November 6, Yonyou Singapore held its annual event — the2025 Yonyou Customer Connect— at the Suntec Convention & Exhibition Centre. With the theme “AI Empowers the Future, Building a Win-Win Partner Ecosystem,”the event gathered local customers and partners to explore new opportunities in the era of intelligent and digital transformation, while emphasizing the importance of co-building a partner ecosystem. Through open collaboration, shared capabilities, and co-created industry scenarios, Yonyou aims to drive regional digital innovation and sustainable growth.
Attending the event were Mr. Jason Shen, Senior Vice President of Yonyou Network and President of Overseas Business; Dr. Bowen Guo, Vice President of Yonyou Network and General Manager of the Overseas Region; and Mr. Lewis Lu, Product Director of Yonyou Network. Mr. Shen shared that Yonyou Group is accelerating its Globalization 2.0 strategy, building R&D systems and regional headquarters across the Asia-Pacific region to strengthen technological and resource support for Singapore. Moving forward, Yonyou will continue investing in Singapore and collaborating with ecosystem partners to build an open, intelligent, and win-win digital ecosystem — ensuring Singapore remains a key hub in Yonyou’s global journey.
Opening Address: Yonyou Globalization 2.0 — A New Journey for Enterprises Going Global Together
Mr. Howard Chen, Managing Director of Yonyou South APAC, delivered a welcome speech, noting that Southeast Asia serves as a key gateway for Yonyou’s Globalization 2.0 strategy. He emphasized that enterprise digital intelligence has entered a new stage driven by AI, and Yonyou will adopt a dual-engine strategy of AI + SaaS, leveraging the YonBIP Enterprise Innovation Platform and the YonGPT enterprise large model to help businesses transform from traditional informatization to intelligent, platform-based, and collaborative operations.
He added that Yonyou will continue to enhance local service capabilities and deepen collaboration with ecosystem partners — across channels, alliances, and products — to jointly build a sustainable, win-win digital intelligence ecosystem. Looking ahead, Yonyou Singapore will empower regional enterprises to achieve higher-quality intelligent transformation and growth in key business areas such as finance, supply chain, human resources, and manufacturing.
Product Update: YonBIP V5
At the event, Ms. Zhang Xinxin, Sales Director of Yonyou South APAC Region, delivered a presentation on YonBIP V5, introducing its core enhancements as the foundation for enterprise digital intelligence.
Built on iUAP, YonBIP V5 establishes six key capability centers — Cloud Technology, Development, Application, Data, Intelligence, and Integration — enabling a native fusion of AI × Data × Process. Powered by the YonGPT enterprise large model, it delivers stronger language model capabilities, over a hundred intelligent scenarios and digital employees, and end-to-end intelligent business process optimization.
With its “native openness” architecture, YonBIP V5 also provides a scalable environment for partners to co-develop and co-create scenarios, forming a “Platform + Partner + Customer” collaborative ecosystem — serving as the “digital intelligence brain” that drives the evolution of intelligent enterprises.
Keynote Sharing: Making AI Truly Work for Enterprises
Mr. Lewis Lu, Product Director at Yonyou Network Technology , shared insights on how to make AI truly effective in enterprises. He noted that enterprise AI differs fundamentally from consumer AI — its goal is to build reliable, traceable, and explainable intelligent decision-making systems that empower enterprise operations and management.
Mr. Lu also emphasized the importance of ecosystem collaboration, highlighting that successful AI implementation requires the joint integration of technology, industry expertise, and service capabilities with partners to achieve real-world impact.
AI Empowerment in Action: Real-World Enterprise Applications
In the thematic session “AI Empowering Enterprise Implementation,” Ms. Zhang Xinxin, together with experts including Mr. Ng Guowen, Ms. Hu Yuanyuan, Ms. Cao Fei, and Ms. Grace Ong, showcased practical AI applications in sales, compliance, intelligent contracts, and data analysis.
Each case illustrated Yonyou’s close collaboration with ecosystem partners across delivery, operation, and optimization, embodying its philosophy of “Joint Service, Shared Success.”
Partnership for Shared Success: Honoring Our Valued Partners
After a short break, the event continued with the Yonyou Singapore Partners Award Ceremony. During the ceremony, Yonyou signed future cooperation agreements with numerous ecosystem partners, including Allied Solutions, B&P Consultancy, China Unicom Singapore, DXC Technology, Esignglobal Singapore, Eurostop Singapore, EBELUGA, Excel Marco Industrial Systems, FOZL Group, Glodon International, Info-Tech Systems Integrators, Jumborca, Kenlab Holding, Rynenation, Sobot Technologies, Synagie, Sharker Technology, and Staple AI.
Awards were also presented to these outstanding partners — recognizing their remarkable achievements over the past year and reaffirming Yonyou’s commitment to an “Open Co-creation and Shared Value” ecosystem across Southeast Asia. As Yonyou highlighted, the success of partners is the success of the ecosystem, and their growth reflects the vitality of the region’s digital economy.
Partner Sharing: Co-creating New Opportunities in the Ecosystem
During the Partner Sharing Session, multiple ecosystem partners shared insights on topics such as AI-driven digital intelligence, global expansion, business continuity, compliance, and customer service innovation — exploring how to achieve value co-creation within an open ecosystem.
Huawei Cloud
Huawei Cloud shared its “Everything as a Service” strategy, showcasing how large models, cloud databases, and data intelligence technologies provide a solid digital foundation for industries such as government, finance, and manufacturing, helping enterprises accelerate digital and intelligent transformation.
FOZL Group
FOZL Group introduced its global enterprise service network across Southeast Asia and Europe, offering finance, HR, trademark, compliance, and market-entry solutions to support enterprises expanding from regional to global markets.
Jumborca
Jumborca presented its AI-driven data resilience and business continuity solutions for Yonyou ERP, ensuring stable and reliable operations through predictive analytics, protection mechanisms, and recovery capabilities.
eSignGlobal
eSignGlobal shared its deep integration with Yonyou systems, enabling an intelligent, end-to-end contract process — from drafting and reviewing to signing — that supports compliant digital signing across ASEAN and global markets.
Sobot
Sobot Technologies showcased its AI-powered omnichannel customer service platform featuring intelligent support, AI-assisted agents, and multi-region cloud deployment, helping enterprises enhance customer interactions and boost marketing and service efficiency.
Trip.Biz
Trip.Biz presented its integrated business travel management solution with Yonyou’s expense system, leveraging intelligent booking and automation to improve travel efficiency and reduce costs.
Kenlab Holding
Kenlab Holding introduced its ESG Sustainability Control Tower based on Yonyou ERP, enabling enterprises to quickly build Scope 3 emission baselines from ERP data and achieve quantifiable, traceable sustainability management.
Dinner Address: In the Name of Friendship, Towards a Shared Future
During the dinner reception, Mr. Jason Shen, Senior Vice President of Yonyou Network and President of Overseas Business, delivered a speech on behalf of Yonyou. He expressed his delight in gathering with clients, partners, and colleagues at the 2025 Yonyou South APAC Customer Connect, noting that this year marks Yonyou Singapore’s 16th anniversary. Over the years, Yonyou has been deeply rooted in Singapore and expanded across Southeast Asia, serving as a vital bridge between China’s digital innovation and international markets.
Mr. Shen emphasized that “Yonyou” means “friend of users”, and customers’ success remains the driving force behind Yonyou’s growth. Looking ahead, Yonyou will continue to enhance its products, services, and innovation capabilities to help enterprises achieve high-quality and sustainable development. He further shared that Yonyou is accelerating its global strategic expansion, including the establishment of an overseas R&D system, a global R&D center in Malaysia, and an integrated innovation network across the Asia-Pacific region. These efforts will strengthen technological and resource support for Singapore and the broader Southeast Asian market.
In closing, Mr. Shen invited guests to raise their glasses, celebrating the success of the event and reaffirming Yonyou’s commitment to long-term collaboration and a shared, brighter future.
Dinner Sharing Session
During the Dinner Sharing Session, several ecosystem partners showcased the outcomes of their collaborations with Yonyou. Bank of China Singapore Branch, Synagie, and NTUC demonstrated their progress in digital and intelligent transformation, highlighting how Yonyou’s technologies have supported their business innovation. Acumen Infotech shared its practical experiences in digital implementation across various business scenarios, while Chung Hwa Medical Institution presented its charity fundraising initiatives — reflecting a strong sense of corporate social responsibility and community care.
Together Towards an Intelligent Future
Looking ahead, Yonyou Singapore will continue to work hand in hand with more enterprises and partners to build an open, symbiotic, and win-win digital intelligence ecosystem, co-creating an AI-driven future for enterprises.
