About FOZL Group
FOZL Group is a corporate member of the Institute of Singapore Chartered Accountants (ISCA). Established fourteen years ago, FOZL Group has served over 2000 companies and currently maintains over 1500 clients. FOZL places significant emphasis on the Chinese market, providing services to numerous well-known Chinese state-owned enterprises, listed companies, and large privately-owned enterprises for establishing a business presence in Singapore.
Furthermore, the Group has established three subsidiaries in Malaysia (Johor Bahru), China (Suzhou), and Europe (Freiburg, Germany) and formed a strategic partnership with KADIN Indonesia Trading House Singapore (KADIN ITH SG), under the Indonesian Chamber of Commerce and Industry (KADIN). Its subsidiaries include private client services, consulting firms, and audit firms. The Group is committed to providing enterprises with comprehensive global market solutions.
行业
Accounting & Advisory, Professional Services
地区
Singapore, Malaysia, China, Europe, Indonesia
公司规模
1500+ active clients (served 2000+ companies to date)
挑战
Complex Client Onboarding
FOZL’s customer onboarding process required managing multiple touchpoints, from KYC checks to risk assessments and background investigations. Without an integrated system, information silos made it difficult to track client progress and ensure seamless handovers across departments.
Resource-Heavy Compliance
Managing regulatory obligations with Singapore’s Accounting and Corporate Regulatory Authority (ACRA) was resource-intensive. Annual returns, audits, shareholder resolutions, and board filings had to be prepared and submitted with strict accuracy and timeliness, yet manual workflows were prone to errors and delays.
Inefficient Contract Handling
Working with numerous clients and partners meant managing different contract templates, revisions, and approvals. Without centralized control, FOZL faced inconsistencies, compliance gaps, and excessive administrative effort.
Fragmented Project Oversight
As the client portfolio expanded, FOZL needed to initiate and monitor multiple projects simultaneously. The lack of a unified project management platform led to inconsistent updates, inefficiencies in resource allocation, and delays in execution.
Lack of Transparent Task Tracking
Task allocation across departments—corporate secretaries, HR specialists, accountants, and consultants—was handled manually. Management lacked real-time visibility into staff workloads and productivity, making it difficult to ensure accountability and evaluate performance.
解决方案
End-to-End CRM and Filing Integration
By centralizing customer data and integrating KYC, risk control, and onboarding workflows, FOZL was able to ensure that all information was captured in one place. Yonyou’s system also connected CRM with ACRA filing services, ensuring that corporate secretarial processes such as registration, annual returns, and shareholder documentation were managed seamlessly from one platform.
Automated Compliance and Filing Services
Yonyou’s filing management module automated document preparation and resolution workflows. This reduced manual data entry, minimized errors, and ensured timely submission to ACRA. The system also enabled FOZL to handle a wide variety of compliance scenarios, boosting efficiency and reliability in its professional services.
Streamlined Contract Management
With standardized templates and automated approval processes, FOZL simplified the drafting, revision, and execution of contracts. Yonyou’s solution ensured version control, reduced duplication, and provided greater visibility into the lifecycle of each agreement, improving compliance and client satisfaction.
Unified Project Management
FOZL gained visibility into project initiation, task assignment, and progress tracking. The platform allowed project managers to update schedules, monitor milestones, and align resources more effectively. This improved project execution efficiency and ensured clients received services on time.
Enhanced Task Allocation and Performance Tracking
Yonyou’s task management module enabled FOZL to allocate tasks more systematically across its staff. Each employee’s workload could be tracked, performance monitored, and tasks linked to measurable outcomes. Managers gained a transparent view of overall team productivity and resource allocation, making it easier to incentivize and reward performance.
