Kino Biotech

Kino Biotech is a leading integrated bio-nutraceutical and cosmeceutical company in Singapore.

Kino Biotech

Company Profile

Kino Biotech is a leading integrated bio-nutraceutical and cosmeceutical company focused on product conceptualization, development, commercialization, brand marketing, sale and distribution of healthcare, beauty products and services. Their core business is the sale of healthcare and beauty products and services under their own proprietary brands: Kinohimitsu, Activa and Xpertise.

Business challenges

  • Cross-boarder business:
  • Distribution channels: orders comes from different e-commerce market places and offline retail shop are difficult to record and monitor; it usually leads to many issues, such as double order or order omission.
  • Inventory and delivery: inventories are allocated in many places.
  • Members: customer information from online and offline are not centralized, offline member may not able to enjoy membership privilege online.
  • Discount calculation: pricing and discount methods during promotion period, for example  are very complex and varies day by day. High risk of wrong calculation may incurred due to huge volume of sales reconciliation and complex discount methods.

Solutions

  • Auto Customs clearance: by integrating the yonyou OMS and Ningbo cross-border customs system (宁波跨境海关系统), Ningbo bonded warehouse, it provide the order auto customs processing, therefore improve the efficiency of the customs clearance and warehouse outbound.
  • Integrated order center: to collect, centralize and process all sales orders from different distribution channels in the yonyou order center to achieve the data synchronization between online and offline. And all members information are centralized in one data center.
  • Internal Information Sharing: Sales, Inventory, Purchase and Finance departments have been put into one centralized system. Real-time information are access to all departments according to their authorization level, it helps in minimize miscommunication and information delay.

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